Support guides

Guides & Support

Whether you're deciding which Poison cue fits your game or you already own one and need to take care of it, it's all here — buying guides, care instructions, warranty terms, and support, in one place.

Poison Cue Buying GuideWeight, balance, shaft material, and tip hardness — what to weigh before you buy. Poison Shaft Buying GuideEverything you need to know about the Venom Carbon Fiber shaft that ships with every Poison cue. Poison Accessories Buying GuideFind the right Poison accessories for your game — glove sizing, chalk, tip care, and cue extensions. Poison Cases Buying GuideFind the right Poison cue case for your setup. Poison Apparel Buying GuideSizing, fabric care, and how Poison apparel compares to Predator's. Poison TechnologyThe Venom Carbon Fiber shaft it compares to Predator's flagship tech. Poison WarrantyCoverage, claims process, and what's excluded under your Limited Lifetime Warranty.